You may need to modify the payment method linked to your account, the options available on the platform are: credit or debit card and SEPA.
Access your account and click on the "My account" option on the top right drop-down menu:
Once inside the "billing" section, click on the "change" option that is highlighted in blue just below "payment method":
The following screen will then appear where you can choose between the two available payment methods:
- SEPA: you must enter the name of the bank account holder, the IBAN, accept that the total amount indicated at the top of the options is directly deducted and click on the "accept" button:
- Credit or debit card: Enter the data of the bank card you want to use to manage the payment and click on the "accept" button:
Important: please note that depending on the total amount to be paid, one of the two options may not be available. If you have any questions about payments or invoices write directly to email@example.com so we can help you.