TROUBLESHOOTING
FAQ
- Why doesn't it say "email opened" when the recipient has opened the email?
- Interactive application tours
- My account is blocked
- Uploading documents: Limits in Signaturit
- Errors when sending documents
- I'm not receiving Signaturit's emails
SENDING REQUESTS
Send documents for signature
- Send a new request
- Send a document to be signed with advanced electronic signature
- Send a document to multiple signers
- Send several documents in batch
- Sending multiple documents from the dashboard
- Choose if you want to send your document in sequential or parallel delivery mode
Widgets
Templates
- Create a document template
- Send a template
- Edit your templates
- Edit a template's name
- Share a template
- Duplicate a template
Manage sent requests
- Making changes on sent requests
- How to change a signer's email
- Request's overview
- Cancel a request
- Send reminders for unsigned documents
- Most common actions
Sending documents to sign with digital certificate
Send certified emails
Licenses & Billing
Plans & Billing
- What do Signaturit licenses include
- When are your credits renewed?
- How credits are being consumed?
- How to purchase more credits
- Change payment periodicity
- Update or change the payment method
ACCOUNT MANAGEMENT
Account settings
- Change the language of the dashboard
- Dashboard's overview
- Reset your password
- Set reminders for your signature requests
- Settings overview
- Define the expiration date for sent documents
Personal settings
Branding configuration
USER MANAGEMENT
Users management
Group management
SIGNERS
Signing documents
- Sign a document
- Sign a document with PIN
- Errors when signing documents
- Sign combined documents at the same time
- Unblock a document
- Document blocked by digital certificate password
LEGALITY AND SECURITY
Common questions
- Should I sign all pages of a document?
- Can I copy a signature on all pages?
- What is the validity of the electronic signature in the world?
- What happens if I forward the signature request email to be signed from another email?
- Signaturit and time zones
- What are biometric data?
Legality
- The legality of Signaturit´s solution
- Electronic advanced signature vs simple signature
- The legal integrity of Signaturit´s advanced electronic signature
- Legal validity assured by the audit trail
- Check a signed document certificates
- What to do when an account holder leaves the company?
Security
- How many people can access the same account at the same time?
- Security of biometric information
- Security of our servers
- Can a signature be stored and used multiple times?
- Manage the password policy for your team members
- Check the integrity of a signed document
INTEGRATIONS
API Integration
- Key aspects of an API integration
- FAQs API
- Starting with the API integration
- API Access: get your token
- Access the Developer's Dashboard
- Customize your signing processes: Branding