GETTING STARTED
Dashboard overview
Troubleshooting
- A signer keeps receiving reminders of a document already signed, why is this possible?
- Errors when sending documents
- I'm not receiving Signaturit's emails
- Uploading documents: Limits in Signaturit
- Why don't I receive a copy of the signed document or Audit Trail?
- Editable PDF. and Word documents
SENDING SIGNATURE REQUESTS
Send documents for signature
- Is it possible to upload encrypted documents to the platform?
- Is it possible to modify the reminders of a request that has already been sent?
- Send a new request
- Send a document to be signed with advanced electronic signature
- Send a document to multiple signers
- Sending multiple documents from the dashboard
Manage sent requests
- Making changes on sent requests
- Cancel a request
- Send reminders for unsigned documents
- Extend the expiration date of a document
- How to change a signer's email
- Status of a sent document
Widgets
Templates
- Create a document template
- Send a template
- Edit your templates
- Edit a template's name
- Share a template
- Duplicate a template
DCF - DIGITAL CERTIFICATE
Sending documents to sign with digital certificate
Signing with digital certificate
CERTIFIED EMAIL
Send certified emails
ACCOUNT MANAGEMENT
Account settings
- Change the language of the dashboard
- Reset your password
- Set reminders for your signature requests
- Define the expiration date for sent documents
- Two-factor authentication in your Signaturit account
- Set notifications
Personal settings
Branding configuration
Plans & Billing
- What do Signaturit licenses include
- When are your credits renewed?
- How credits are being consumed?
- How to purchase more credits
- Change payment periodicity
- Update or change the payment method
USER MANAGEMENT
Users management
Group management
SIGNERS
Signing documents
- Document blocked by digital certificate password
- Errors when signing documents
- Unblock a document
- Sign a document with PIN
- Sign combined documents at the same time
- Download a document before signing it
LEGALITY AND SECURITY
Common questions
- Can I copy a signature on all pages?
- What is ISO 27001?
- They have returned me some forms signed with Signaturit in Traffic because they indicate that the CVS to check the validity of the electronic signature is not recorded.
- What is the validity of the electronic signature in the world?
- What is the correlation between the document and the audit trail for presentation of evidence in court?
- What are trust services?
Legality
- What to do when an account holder leaves the company?
- Biometric signature accuracy
- Are audit trails and signed documents valid forever?
- Check a signed document certificates
- The legality of Signaturit´s solution
- The legal integrity of Signaturit´s advanced electronic signature
Security
- How many people can access the same account at the same time?
- Security of biometric information
- Security of our servers
- Can a signature be stored and used multiple times?
- Check the integrity of a signed document
- Link a document with its audit
INTEGRATIONS
API Integration
- Key aspects of an API integration
- FAQs API
- Starting with the API integration
- API Access: get your token
- Access the Developer's Dashboard
- Customize your signing processes: Branding