How do I resend signature reminders?

For VIDsigner Remote, there are several options to send signature reminders:

1. You can forward the signing email or share the signing URL via SMS as needed, using the API service:

   PUT /api/v2.1/signature/<SignerGUID>/vidremoteurl

   Include the following JSON in the body:

   {
       "Channel": “email" or "sms”
       "Destination": “Email" or "PhonenumberOfTheSigner”
   }

   For details about this service, see section 15.16 in the Manual of the VIDsigner API 2.2 Rest Services Specifications.

2. Alternatively, you can specify a reminder flow when sending a document with POST /documents. For example, you can set “Resend email every 48h, up to 10 times.” VIDsigner will then automatically email reminders every 48 hours until the document is signed or the limit is reached.

   Refer to section 15.5 in the API manual for more information.

3. If you have access to the Administration Console, you can search for the document using the DocGUID and forward the signing email directly to the signer.